The needs of the bereaved family before, during and following the funeral are our main priority.
We at D L Hancock Ltd Funeral Directors would like to express our sincere appreciation to all our families for allowing us to assist you in making your funeral arrangements.
We value the confidence that you have placed in us and for that reason we are constantly reviewing the service that we provide.
We need to feel that you and your loved ones have received the highest standard of care and service that we were able to provide.
It would greatly assist us if you would take a few minutes to write your thoughts and feelings regarding the service you have recieved from us.
Below are some of the lovely comments made to us of which we are all emensly proud to have been able to have received with the same appreciation they were written.
Dear Mr Hancock. On behalf of my family and myself, I should like to thank you and your staff, for the very kind and efficient way you made the arrangements for the funeral of my late husband Frank. The support we were given and the attention to detail was very much appreciated. I should also like to give a very special thank you to Simon, whose kindness and support at the funeral, made a very difficult day, so much easier for all of us. With our greatful thanks yours sincerley Diana Dowdy.
Dear Darren and team. Thank you from the bottom of my heart for helping me to deal with the loss of my Mum. You have been like a lighthouse guiding me through the worst storm of my life. There are no words that say exactly how grateful I am to you all. You are amazing and have somehow been able to give me fond memories of saying farewell to someone I loved and cherished. Much love.
Dear Darren, Helen and Natalie. Many thanks for all your help and kindness shown to us all over the past few weeks. You have all been very caring and considerate and your guidance got us through a very difficult time, nothing was too much trouble. We really appreciated everything you did to give Colin the send off he deserved. With kind regards.
To all at Hancock`s. On behalf of my family and myself I would like to thank you all for the way you dealt with the arrangements for my mothers (Rachel Bailey) funeral. You were all very kind and we were impressed by the help and guidance given. We all felt that the funeral you delivered was caried out in a professional and dignified manner, much appreciated by us all. Kind regards. Teresa
To Helen, Natalie & Simon. Just want to say a big thank you to you all. You were all so kind and caring to us all. Lots of love.
Our sincere thanks for your dignified, respectful and above all professional service dealing with the funeral of Michael Stanley Read. Thank you.
To Darren, Natalie, Helen and all at Hancocks. Thank you so much for all your help and guidance in arranging Matt`s funeral. We could not have wished for a more personal approach. Matt looked at peace when we saw him on Monday. The way he held the letters was especially touching. So many people commented on such a beautiful funeral service for such a special young man, who was taken from us far too soon. So, once again, thank you all.
Dear Darren, Natalie & Team. Words alone cannot express our thanks for all your care and compassion shown to us during the very sad loss of our sister Maggie. You made a terrible situation so much easier to bear. For that we will be eternally grateful. Maggies send off was an amazing event and so fitting to the person she was. Thank you once again. Love and best wishes
To each and everyone of you at Hancock`s. On behalf of my family we would like to thank you for not only looking after Sue Toogood but also us during a devastating time. You all made everything that litle bit easier for us to handle & did it with the upmost respect. Everything we asked for, you delivered and did so with great compassion. You made us all very proud & our Mum/Sister would of been too! Again from the bottom of our hearts, thank you from all of Sue Toogoods family
To all at D.L Hancock. Maureen Stammers and family would like to thank you all for your support and professionalism in the arrangement of Ray`s funeral. You are all a credit to your profession.
Many thanks to you & Natalie for guiding me through Nana Kinanes funeral. It turned out perfect. as we knew it would. Sorry for my stressful days but in the end as I said it was perfect. thank you again.
To Darren and staff. Thank you so much for taking care of mum (Isabe) whilst in your safe hands. You made her look so lovely and I will always remember that. The whole thing went off so well, the flowers were beautiful and everything was as we wanted and could not have asked for more. The service sheets were fabulous. Very kind regards
To all at D. L Hancock. Thank you for making our sad day go so well. Yours thankfully.
Big thank you all for all your support with my Mum`s funeral.
To the D.L Hancock team. Thank you for the support and great services you provided for us and our little boys send off. You are amazing and we could not thank you enough for what you have done for us in this sad time. Lots of love and thanks to you all.
Re: Laura Watts. Thank you to all who looked after Mum while in your care. For preperation, order of service and funeral cortege etc.
All went well and the service was lovely. kind regards