Thank you everyone for your care and support in making John’s funeral run so smoothly.

Graham, Keith and Imogen join myself and the family in grateful thanks.

Hazel Lovelace

To all at D L Hancock,

A big thank you for making Kathleen’s funeral so beautiful.

Thanks to Helen for making all the arrangements, Kim for speaking so beautifully. Darren and the pallbearers for their dignity.

Thanks again from our family.

To all at D L Hancock,

We would like to thank you for the kindness and compassion shown to us when dealing with the unexpected death of Kevin.

We really appreciate the patience and assurance that ensured we could say goodbye in a way that felt appropriate for who he was.

The little personal touches and guidance really did make the difference. Special thanks to Daniel, who we spent the majority of the organisation with and who answered our questions and requests with great care and efficiency.

Adrian, Tracey and Katrina.

Dear Daniel,

I am beginning to process the terribly upsetting trip we had to the UK in December/ January.

I just wanted to write and thank you and your colleagues for your wonderful service that ensured Mum had the most perfect final journey. I was so appreciative of the way you advocated for me, fully understanding my need to get back to family in Australia and your efficiency to ensure that the process could be completed as easily as possible. I also wanted to thank you for your patience and your knowledge as I navigated the decisions required of me. I also greatly appreciated the way you rang me to check everything was going to plan and to clarify everything. It really did feel like you were part of my family in the way you supported me. On the day of Mum’s funeral your team were so incredibly kind, patient and respectful. I really couldn’t have asked for more. I don’t imagine our  paths will cross again but I will never forget the way you cared for both my parents and I will hold an everlasting gratefulness to you.  I sign off wishing you the very best and thanking you once again for everything.

Warmest wishes

Clare

Dear Helen

I’m writing to tell you how deeply I appreciate your work on my families behalf.

You cared for every single aspect of my father’s funeral, and held my hand with every decision, small and large, with equal care.

Honestly, I am in awe of what you do! One happy conversation in the pub afterwards was around ‘what would life be like if every ‘work’ client were treated with respect, patience, and care, as Hancock’s showed us?”

The Service booklets were beautiful, and I will treasure mine. Credit to Colin for managing a seamless service with superb attention to detail, and flexibility as I changed my mind. His guidance has been invaluable.

My very best wishes and thanks,

Rachel

To Helen

and all the staff,

can’t thank you enough!

Best regards

Dave & family

To Helen, Simon & Staff

Sincere thanks for the very professional and caring way my husband Michael Knibbs’ funeral was conducted.

My next door neighbour said it was the most impressive funeral she had attended.

Sincere thanks

Irene Knibbs

To all the staff @ Hancock’s

Thank you for all your support & Patience.

You made a very difficult time far more bearable.

Thank you.

Martin & Family